Numer referencyjny
110810/2021
110810/2021
Customer Care Specialist
Szczegóły
Oferta ważna do2021-07-02
Wysokość wynagrodzenia
Nie określono
Branża
Inna
Rodzaj umowy/współpracy
Umowa o pracę
Region
woj. mazowieckie
Miasto
Warszawa
Preferowane kierunki
Nie określono
Kontakt
Opiekun Urszula Komorowska
Adres e-mail
urszula.komorowska@newworkoffices.com
Telefon
503354157
Plik załącznika
Other requirements:
- Patience and flexibility
- Friendly & positive attitude
- Customer orientation
- Attention to details
- Prior experience in hospitality business is a plus
- PC literacy (MS Office, Outlook)
- Languages: local + Eng. at min. B2 is a must
- Candidates with no prior experience are also considered in the cases where there are two Customer Care Specialist at a reception desk.
Work Condition:
- Diverse and multicultural environment
- Full time job
- Modern and inspiring workspace in top location
- Opportunities for professional growth
- Attractive compensation package
Wymagania
- IT SKILLS: Description - Computer Office software / Microsoft Office / Excel Level - średniozaawansowany
- LANGUAGES: English B2 - upper intermediate
- COMPETENCES / GENERAL SKILLS / SOFT SKILLS: Capability: Communication skills (level 3), Tasks: Scrupulousness and accuracy (level 2), People: Client orientation (level 3) level 3 - helping, supporting, inspiring, crossing aims, improving work, creating new methods of performance level 2 - independent usage of knowledge and skills, efficient and effective performance, pursuit of and achievement of goals
Zadania
- The purpose of the job of the person in this position is to guarantee a positive first impression on the guests and maintain a favorable image of the company in the place of work, as well as to ensure the smooth functioning of the reception. Reporting to: Operations Team Leader
- - Welcoming visitors in a friendly manner, host and lead them to tenants’ offices or to meeting rooms
- - Assisting with meetings and conferences
- - Managing post, receiving, and delivering incoming mails and other deliveries
- - Managing incoming and outgoing e-mails
- - Helping tenants to operate in the business centre, solving their current problems, i.e., assistance in case of problems with printing or Internet access
- - Keeping contact with the suppliers
- - Managing inventory of supplies/stationery, monitor level of stocks, place replenishment orders and other ad hoc tasks
- - Maintain security and telecommunication system
- - Checking the cleanliness and maintenance of the centre daily
- - Preparing occupancy statistics
- - Handover and hand back procedure for the tenants
- - Participating in company events
- - Ensuring effective communication with all departments
- - Cooperating with marketing department regarding promoting sales of conference services
- - Supporting the sales department: conducting viewings, preparing annexes to contracts, contracts for the Virtual Office service and renting conference rooms
- - Daily upkeeping of NW apps and databases (ensuring that all needed data is entered and updated at all times)
- - NW App support - contact with tenants, posting, booking conference rooms, supplementing data, pro-actively looking for partners in centers’ vicinity
Oferta utraciła ważność.
