Numer referencyjny
P/SPS
P/SPS
Praktykant w dziale obsługi klienta
Szczegóły
Oferta ważna do2019-10-18
Wysokość wynagrodzenia
18pln/h
Branża
Call center/Obsługa klienta
Rodzaj umowy/współpracy
Zlecenie
Region
woj. mazowieckie
Miasto
Warszawa
Preferowane kierunki
Business English
Pracodawca
Six Payment Services
Worldline Six Payment Services is the European leader in the payment and transactional services industry. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equens Worldline and Mobility & e-Transactional Services. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis.
Trainee in Customer Service Department (with German)
Wymagania
- • Good verbal and written business communication skills in English & German
- • Fluency in Polish
- • Knowledge of Microsoft products (Word, Excel)
Zadania
- • Providing telephone and email support for customer service including financial queries, answering product questions and providing answers to basic technical questions
- • Support in processing of all kind of requests from our customers, partners and third parties, according to our SLA’s and quality requirements
- • Updating systems to reflect contract changes, including activating new services and changes to the customer status
- • Support in set-up and maintenance of new and existing customers in our systems
- • Execute recurring tasks (e.g. Money Return, OTP-Queues and Statistics)
- • Active assistance in all areas of the team
Oferta utraciła ważność.
